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Customer service(hospital)

Customer service Job responsibilities: Answer inbound calls and emails from customers, handle transactions and data bases. Assist patients with previous consultation, appointment arrangement, interpretation and instructions during visit to a doctor. Manage paperwork and talks with insurance companies. Provide prompt and effective resolutions to patient concerns Perform routine office work and support your colleagues. Qualified candidates for this position will be exposed to entry level marketing and campaign development. Requirements: Secondary school diploma, Medical education or work experience in related field. Excellent customer service background. Ability to motivate successful team behavior. Proficient on Microsoft or Linux Applications. Demonstrated strong organizational and interpersonal communication skills. Ability to work in a high energy environment Languages: Chinese – native speaker, English – fluent (both spoken and written = at least 6th grade) Second foreign language is a strong plus. Please attach your CV along with your message immediately. Thank you.Email (sherenay@renai.cn) Location : puxi shanghai Minimum Experience :N/A